TERMS OF USE

Effective as of: 07/07/2025

ABOUT THIS WEBSITE

This website, www.smartrental.co.nz (“Website”), is owned and operated by SMART RENTAL NEW ZEALAND LIMITED, a registered New Zealand company (NZBN: 9429052818516). References to “we”, “our”, or “us” in these Terms refer to Smart Rental New Zealand.

We provide this Website and associated digital services to inform you about our vehicle rental business and enable bookings, registrations, and communication with us. For questions, please contact us at info@smartrental.co.nz.

YOUR AGREEMENT TO THESE TERMS

By using this Website or any of our online services — including mobile apps, booking tools, emails, social media, or digital communications (“Services”) — you accept these Terms of Use (“Terms”). If you disagree with any part of these Terms, please stop using our Website and Services immediately.

If you are accessing our Services on behalf of a business or another person, you represent and warrant that you are authorized to accept these Terms on their behalf.

YOUR RESPONSIBILITIES

You agree to:

• Provide accurate and current information when interacting with us.

• Keep your login details secure and confidential.

• Notify us immediately if you suspect unauthorized access to your account.

• Use our Website lawfully and only for its intended purpose.

You must not:

• Engage in any activity that disrupts or damages our systems or Services.

• Use scraping tools, bots, or any automated access methods without our permission.

• Link to our Website in a misleading or inappropriate context.

• Attempt to access our data or software without authorization.

• Upload harmful, offensive, or illegal content.

PROHIBITED ACTIVITIES

You agree not to:

• Infringe on the privacy or rights of others.

• Harass, threaten, defame, or offend users or staff.

• Spam users or use the platform for unsolicited marketing.

• Violate any applicable laws or regulations.

• Engage in any action that would compete with our business or misuse our information.

We reserve the right to suspend or terminate your access if you engage in prohibited behavior.

COMPETITOR EXCLUSION

Competitors are strictly prohibited from accessing or using our Website or Services for any commercial purpose. Breach of this clause may result in legal action and financial liability.

PAYMENTS

All payments for Services are processed through secure third-party providers or as otherwise stated at the time of purchase. Additional terms will apply at the point of transaction.

DISCLAIMERS

While we aim to provide accurate, up-to-date content, all material on our Website is for general informational purposes only and may be updated or removed without notice.

We are not liable for:

• Website unavailability or downtime

• Inaccurate or incomplete content

• Harm caused by malware or unauthorized third-party access

Use of our Website is at your own risk. Links to external websites do not imply endorsement.

INTELLECTUAL PROPERTY

All intellectual property on this Website (including designs, images, videos, text, logos, and branding) is owned or licensed by Smart Rental New Zealand. You may not copy, modify, or redistribute our content without prior written consent.

PRIVACY

We take your privacy seriously. Any personal information provided will be handled in accordance with the New Zealand Privacy Act 2020 and our Privacy Policy (linked on our Website). You are not required to provide personal details, but doing so may be necessary to access certain features.

SUSPENSION & TERMINATION

We may suspend or terminate your access to the Website and Services without notice if we believe you have breached these Terms. Upon termination, you must cease using our Website and Services immediately.

LIMITATION OF LIABILITY

To the maximum extent permitted by New Zealand law:

• We are not liable for any direct, indirect, or consequential loss or damage arising from your use of our Website or Services.

• Our total liability to you will not exceed NZD $100.

Nothing in these Terms limits your rights under the Consumer Guarantees Act 1993, where applicable.

INDEMNITY

You agree to indemnify and hold harmless Smart Rental New Zealand against any claims, losses, or expenses resulting from:

• Your breach of these Terms

• Any content you submit or post

• Unauthorized use of your account

DISPUTES

If a dispute arises, you agree to notify us in writing and work with us in good faith to resolve the issue. If unresolved within 21 days, either party may refer the matter to mediation in New Zealand.

CHANGES TO THESE TERMS

We may update these Terms from time to time. Changes take effect once published on the Website. By continuing to use our Services after changes are made, you agree to be bound by the revised Terms.

GOVERNING LAW

These Terms are governed by the laws of New Zealand. Any legal disputes will be resolved under the jurisdiction of the New Zealand Courts.

CONTACT US

If you have any questions or feedback about these Terms or our Services, please contact us:

📧 Email: info@smartrental.co.nz
🌐 Website: www.smartrental.co.nz